Refund Policy
Refund Eligibility
We offer refunds within 14 days of purchase if you are not satisfied with our services. To be eligible for a refund, your request must meet the following criteria:
- The request is made within 14 days of the original purchase
- You have not violated our Terms of Service
- The service has not been fully consumed or used
Refund Process
To request a refund, please contact our support team with your order details. Once we receive your request, we will:
- Review your request within 2 business days
- Notify you of the decision via email
- Process approved refunds within 5-10 business days
Non-Refundable Items
Certain types of purchases are non-refundable, including:
- Customized or personalized services
- Digital products that have been downloaded or accessed
- Services that have been fully delivered or consumed
Payment Method
Refunds will be issued to the original payment method used for the purchase. Processing times may vary depending on your payment provider.
Contact Us
If you have any questions about our refund policy, please contact our support team.
Last updated: 2/16/2025